DoorDash integration help

Start or resume DoorDash onboarding from Add / Manage DoorDash Integration in ArrowPOS Back Office. The portal link contains temporary location context and should not be bookmarked or shared.

Connect an existing DoorDash store

Sign in with a DoorDash Business Admin account, review every eligible and ineligible store, select the matching location, wait for the menu to qualify, review the preview, and activate ArrowPOS.

Sign up a new DoorDash merchant

Select the new-merchant option, confirm the store and contact information, and complete DoorDash signup. Return to the ArrowPOS portal when DoorDash finishes creating the store.

Menu or activation blocks

For a MENU_BLOCK, correct the menu in ArrowPOS and reopen Add / Manage DoorDash Integration to publish a fresh snapshot before retrying. For an ACTIVATION_BLOCK or STORE_NOT_ACTIVE result, complete the banking, documentation, or activation tasks shown by DoorDash.

Restart or change ownership

Use Restart / choose a different DoorDash store from the status page. Restart is unavailable while DoorDash is actively processing a menu request.

Pause or resume orders

After activation, use the DoorDash On/Off controls in ArrowPOS Pickup / Delivery Times. ArrowPOS changes its local state only after DoorDash accepts the request.